Frequently Asked Questions
For General Inquiries, contact us at firstname.lastname@example.org
Our lights are factory-shipped in Lockout Mode. To unlock and enter Ready Mode, press and hold the two small buttons on your light simultaneously and then release. The green “unlock” indicator will illuminate briefly to indicate Ready Mode.
(The Lockout Mode setting can also be used to prevent accidental illumination.)
For a complete Video Tutorial click here.
To ensure the highest quality, all of our lights are built-to-order in our shop, so our typical lead time is 5-7 business days. If you have special circumstances, feel free to contact us directly at 217-687-4048.
Yes, we offer multiple pricing plans to our dealers. Please give us a call if you are interested in learning more about becoming an authorized First-Light, USA dealer.
We currently accept payments via PayPal for online orders. If you would like to pay with a credit card, you can do so through PayPal*, or by giving us a call. We are always happy to take your order over the phone during business hours.
*You are NOT required to have a PayPal account to use this function.
First-Light’s proprietary mix of red and green LEDs operate at the appropriate wave-length and brightness, to better “highlight” the color red, especially blood while subduing other colors (and fluids) when compared to using blue, red, green or white light alone.
It is not possible to specify LED task light colors beyond those currently offered. The Tomahawk Task Light is available in blue or ultra-violet (UV), while the integrated task light on the Liberator STT is available in red or white.